“The customer is always right” – this is the motto of the consumption society, which seems to be somewhat pleasant when you don’t have to pay for something you have just broken in the shop, but turns out to be a torture when you are the one who provides service. We find it difficult to mention the things we don’t draw here. Animation, storyboards, postcards, book covers, magazines, posters are carefully created by our illustrators. And the most difficult part of work is the leat predictable one: sometimes the toughest thing to do is to make the client agree the picture. In case of a detailed task given beforehand no problems occur, it all begins when a customer has an obscure view of what he or she wants to get.